Privacy Policy for Raqueteo

Effective Date: January 1, 2025

1. Introduction

Welcome to Raqueteo. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data you provide to us. If you have any questions, please contact us at raqueteo@raqueteo.com.

2. Information We Collect

We collect personal information that you provide directly when you:

• Create an account or register for a service
• Book courts, participate in events, or make purchases
• Subscribe to our newsletters or marketing updates
• Contact us via email, phone, or our website

This may include:

• Personal Information: Name, email address, phone number, and mailing address
• Account Data: Username, password, and user preferences
• Booking & Payment Information: Court reservations, transactions, and billing details (processed securely via third-party providers)
• Communications: Inquiries, feedback, or customer service messages

3. How We Use Your Information

We use the information we collect to:

• Manage user accounts, bookings, and event participation
• Process payments and send confirmations
• Respond to support requests and inquiries
• Send service updates, promotional content, and newsletters (if subscribed)
• Improve our services, website, and overall customer experience
• Meet legal, regulatory, or contractual obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Third-Party Service Providers: To help operate our platform (e.g., payment processors, communication tools)
• Legal Authorities: When required by law, legal proceedings, or regulatory requests
• Business Transitions: In the case of a merger, acquisition, or reorganization

All third parties are required to handle your data securely and in compliance with applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. While we take every precaution to secure your information, no system is completely immune from risks. We advise using strong passwords and protecting your account details.

6. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you
• Correcting or updating your data
• Requesting deletion of your personal information
• Withdrawing consent to receive marketing communications

To exercise any of these rights, please contact us at raqueteo@raqueteo.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. We encourage you to review this policy regularly.

8. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact:

Raqueteo

Email: raqueteo@raqueteo.com